Medicine safety

Find more details about how to report an adverse event, and how to contact our Medical Information team below

Report an adverse event

Product quality

Reporting a complaint

If you wish to report a product quality complaint related to our medicinal product please dial the following numbers:

  • Belgium, Luxembourg, the Netherlands, France, Spain, Italy, Germany, Republic of Ireland, Norway, Sweden, Finland, Denmark or Austria – 00800 7878 1345
  • Great Britain and Northern Ireland – 0800 072 7878

Medical information

Contact our Medical Information department

For medical information inquiries regarding Galapagos products, contact us by telephone dialing from Belgium, Luxembourg, the Netherlands, France, Spain, Italy, Germany, Republic of Ireland, Norway, Sweden, Finland, Denmark or Austria: 00800 7878 1345.

For medical information inquiries regarding Galapagos products in Great Britain and Northern Ireland: 0800 072 7878.